Meet Me in the Middle Pop Art Unisex Sweatshirt (Gold Label)

Hi there,

Thank you for taking the time to share your feedback — we truly appreciate the opportunity to clarify a few important points.

As an **American brand**, all of our designs are created in the United States, and we partner with **ethical production teams around the world**, including in the **U.S., Mexico, Canada, Europe, China, and Pakistan**. This global model isn’t unique to us — **many respected brands such as Farm Rio, Anthropologie, and others** also produce in China and across multiple countries. This approach allows us to collaborate with highly skilled artisans and manufacturers who share our values of sustainability, craftsmanship, and fair labor practices.

Regarding customs taxes — these are **government-imposed tariffs** that have recently increased across multiple product categories. They are **not controlled or collected by SingleTree Lane**, and as a small independent brand, we simply **cannot absorb those costs** the way large corporations can.

We also want to note that **all returns are sent to our U.S. location**, where items are **donated**, not repackaged or resold — meaning we absorb the loss rather than passing it along to customers. To help prevent unnecessary returns, **size charts are available on every product page**, and **personalized sizing assistance** can be requested directly through our website. **Countless customers have used this successfully** to ensure the correct size and avoid return shipping or restocking fees.

Additionally, this order qualified for a **15% new-subscriber discount** and included **free shipping on two of the three items purchased**. We only charge shipping on products where our suppliers also charge us — with **no markups** — in keeping with our policy of transparency and fairness.

Lastly, to reduce pollution and greenhouse gas emissions, we **ship directly from our manufacturers** rather than having items sent to us first for repackaging. This approach minimizes excess transport, waste, and emissions — part of our ongoing **commitment to sustainability**.

Warm regards,
**The SingleTree Lane Team**